Safety Measures for Therapists
Ensuring the safety of our therapists is a top priority for Muscle Mama's Mobile Massage Therapy. The following protocols are in place to protect the therapist during home visits:
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Client Verification: All clients must complete a detailed intake form, including valid identification and contact information, before their first appointment.
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Appointment Tracking: All appointments are logged and tracked with GPS-enabled scheduling software to ensure the therapist's location is known.
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Emergency Protocols: Therapists carry a mobile phone at all times and have access to an emergency contact system.
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Code Words: A discreet code system is in place for therapists to signal distress to a designated support team.
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Pre-Screening: New clients are subject to pre-screening calls or consultations to establish rapport and assess the safety of the environment.
Right to Refuse Service: Therapists reserve the right to refuse service if they feel unsafe or uncomfortable at any location.